Cookie Policy

Last Updated: 20 January 2025

1. What Are Cookies

Cookies are small text files that websites place on your device when you visit them. They serve various purposes, from remembering your preferences to helping us understand how visitors use our site. When you return to a website, cookies allow it to recognise your browser and recall information about your previous visit.

Cookies are commonly used across the internet and help make your browsing experience more efficient and personalised. They enable features like keeping you logged in, remembering items in a shopping cart, or recalling your language preferences.

At Catalyst Group, we use cookies to improve your experience on our website and to better understand how our site is used. This helps us provide relevant content and services to our visitors.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the basic functioning of our website. They enable core features such as security, network management, and accessibility. Without these cookies, services you have requested cannot be provided.

Examples: Session management, security tokens, cookie consent preferences

Status: Always active (required for site functionality)

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our site's structure, navigation, and content.

Examples: Pages visited, time spent on pages, traffic sources, user journey patterns

Typical duration: Up to 2 years

Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising. They may also limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Examples: Ad personalisation, cross-site tracking, conversion tracking

Typical duration: 30 days to 2 years

Preference Cookies

These cookies remember choices you make to improve your experience. They allow our website to remember settings and preferences such as language, region, or display options.

Examples: Language selection, regional settings, display preferences

Typical duration: 1 year

3. Third-Party Cookies

In addition to our own cookies, we may use cookies from third-party services to enhance your experience and analyse site performance. These third parties include:

  • Google Analytics: Helps us understand website traffic and user behaviour patterns
  • Google Ads: Enables conversion tracking and remarketing capabilities
  • Facebook Pixel: Tracks conversions from Facebook advertisements
  • Microsoft Clarity / Bing: Provides insights into user interactions

These third parties may set their own cookies according to their privacy policies. We recommend reviewing the privacy policies of these services for more information about how they handle data.

4. Cookie Duration

Cookies can be categorised by how long they remain on your device:

Session Cookies

Temporary cookies that are deleted when you close your browser. They help our website remember your actions during a single browsing session.

Persistent Cookies

Remain on your device for a set period or until you delete them. They help websites remember your information and settings for future visits.

6. Managing Cookies in Your Browser

You can also control cookies through your browser settings. Below are instructions for common browsers:

  1. Click the three-dot menu icon in the top-right corner
  2. Select "Settings" from the dropdown
  3. Click "Privacy and security" in the left sidebar
  4. Click "Cookies and other site data"
  5. Choose your preferred cookie settings or manage exceptions
  1. Click the hamburger menu icon in the top-right corner
  2. Select "Settings"
  3. Click "Privacy & Security" in the left panel
  4. Under "Cookies and Site Data", manage your preferences
  5. You can also enable Enhanced Tracking Protection
  1. Click "Safari" in the menu bar and select "Settings" (or "Preferences")
  2. Click the "Privacy" tab
  3. Under "Cookies and website data", choose your settings
  4. You can block all cookies or manage website-specific data
  5. Click "Manage Website Data" to remove existing cookies
  1. Click the three-dot menu icon in the top-right corner
  2. Select "Settings"
  3. Click "Cookies and site permissions" in the left menu
  4. Click "Manage and delete cookies and site data"
  5. Toggle settings or add site exceptions as needed

Mobile browsers: Cookie settings on mobile devices can typically be found in your browser's settings or privacy menu. The steps are similar to the desktop versions above.

7. Your Rights

Under applicable data protection laws, you have rights regarding the data collected through cookies:

  • Right to withdraw consent: You can change your cookie preferences at any time using the controls above or through your browser settings
  • Right to access: You can request information about the data we collect through cookies
  • Right to deletion: You can delete cookies from your device through your browser settings
  • Right to information: You have the right to know what cookies we use and why

Please note that disabling certain cookies may affect your experience on our website. Some features may not function properly, and you may need to re-enter information or preferences during each visit.

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we use cookies.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Catalyst Group

[email protected]

33 Jalan Tunku Abdul Rahman, 93100 Kuching, Sarawak, Malaysia